Step 1: Log in to your Account

Log in to your account and select ‘Settings’.

Step 2: Select ‘Delete Account’

Choose ‘Delete Account’ located on the App's Settings Page.

Step 3: Select ‘Yes’ to Delete Your Account.

Select the ‘Yes’ option to delete your account.

Step 4: Confirm Your Account is Deleted

Check 'Okay' to confirm your account has been deleted.

For questions regarding the myHCEC Mobile app, please email hcec@houstoncountyelec.com

Updated on February 13, 2025