As a member of Houston County Electric Cooperative, you are more than a number on an account or an address for a service call. Cooperative members are the life blood of our organization; and through democratic processes, you are the decision-makers for HCEC.
In contrast to the customers of an investor-owned utility (IOU), you are the owners of the cooperative. In recent years, the cooperative movement has gained momentum beyond the electric industry – and for good reason. The cooperative business model puts you, the member-owner, in control of your cooperative. Each member of HCEC is equally important, and the cooperative exists for the good of the members rather than a profit for investors.
Your Rights as an HCEC Member
Houston County Electric Cooperative, Inc. is the recipient of Federal financial assistance from the Rural Utilities Service, an agency of the U.S. Department of Agriculture, and is subject to the provisions of Title VI of the Civil Rights Act of 1964, as amended, Section 504 of the Rehabilitation Act of 1973, as amended, the Age Discrimination Act of 1975, as amended, and the rules and regulations of the U.S. Department of Agriculture which provide that no person in the United States on the basis of race, color, national origin, sex, religion, age, or disability shall be excluded from participation in, admission or access to, denied the benefits of, or otherwise be subjected to discrimination under any of this organization’s programs or activities.
The person responsible for coordinating this organization’s nondiscrimination compliance efforts is Kathi Calvert, general manager of Houston County Electric Cooperative, Inc. Any individual, or specific class of individuals, who feels that this organization has subjected them to discrimination may obtain further information about the statutes and regulations listed above from and/or file a written complaint with this organization; or the Administrator, Rural Utilities Service, Stop 1510, 1400 Independence Avenue, SW, Washington, DC, 20250-1510; or the Director, Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence Avenue, SW, Washington, DC 20250-9410; or call (202) 720-5964 (voice or TDD). USDA is an equal opportunity provider and employer. Complaints must be filed within 180 days after the alleged discrimination. Confidentiality will be maintained to the extent possible.